Frequently Asked Questions
Can I bring my own food and drink?
No. We do not allow Customers to bring their own food inside the building for health and safety reasons. At Cinemax, you'll find some fantastic deals.
Are you strict with age ratings?
Yes, we must be since it is required by law.
Until what age do kids need to be accompanied to watch the a movie?
children under the age of ten must be accompanied by an adult to watch a movie.
Are you wheelchair accessible?
Yes, we have moveable chairs for the greatest viewing experience. We also offer a wheelchair-accessible restroom.
Do I have to pre-book tickets ?
Although we advise that customers should pre-book tickets before arriving at the cinema we understand that this may not be possible for all customers. For this reason, it is still possible to purchase tickets when you arrive at the cinema.
What do all the different Film Ratings mean?
Parents, who know their own children best, are recommended to consult www.ifco.ie.
Do I require ID to purchase a cinema ticket?
In some cases, yes. ID may be required for 12A, 15A, 16 & 18 certificate films. In the event of a dispute, the cinema manager's decision is final.
Why can't I take my 13 year old son into a 16 rated film even if he is accompanied by me?
The Irish Film Censor's Office is the body that gives ratings to all films that are shown in Ireland. For a 16 certified movie the rating is very clear, “No-one younger than 16 may see a '16' film in a cinema”. In this case it is not a parental decision to make, and by law, Cinemas must do as much as possible to ensure that children do not gain entry to films which are not suitable for them as set out in the ratings guidelines. Identification as proof of age may be required. More information is available from www.ifco.ie.
Do you cater for kids parties?
- Our policy of open seating requires parties to arrive 25 minutes before show time to enable groups to be seated together.
- Schedules are confirmed on a Tuesday prior to the Friday's play week.
- Minimum of 8 children per party
- Call 027 55777 to Book your Birthday Party.
- For the safety and well-being of all children, we kindly request that they are accompanied by a parent or guardian at all times.
What movies are coming soon to the cinema?
How early should I arrive before the movie starts?
To ensure your seat, please arrive at least 15 minutes prior to the movie screening, as we operate on a first-come, first-served basis. Otherwise, your ticket may be sold to another customer.